No less than 100 new features were developed in those 90 days to make Zoom more secure and pleasant to use. Zoom has decided to stop using Chinese servers and the meeting IDs were removed from the title bar. In the first ninety days that Zoom took to put its security in order, the company did not sit idle. Most of the problems came to light in March how are things now? However, this needs time and the company took it. This gave the company a great opportunity to make things better and it seized that opportunity to do so. However, so many security problems piled up that people became alarmed. Security problemsĪlthough the security problems at Zoom were held under close scrutiny, that does not mean that Zoom was the only video conferencing software that did not have its affairs in order. Certainly, the fact that Zoom shares messages with Facebook and has a rather malware-like way the software worked on Apple systems, made it an extra precarious matter in a world where people seem to be increasingly aware of their privacy rights in online environments. Plus, a weekly privacy call was instituted in which Yuan promised to be as transparent as possible to its users. This started with a three-month freeze of the affected features.Įxternal experts were hired to assess Zoom’s security. He and his team started writing regular updates on what had been improved at Zoom. Zoom CEO Eric Yuan apologised in a blog post. However, there were also larger problems that needed more time to fix. Certain features could fortunately be disabled immediately. Many more security problems have been reported, and Zoom has collected them all. In the meantime, administrators could also view all kinds of data on participants in each meeting, such as IP addresses, locations and even which operating system and devices the participants were using. Moreover, recordings of the video meetings could be replayed, so Zoom had a lot of explaining to do. This allowed the manager of the meeting to keep track of whether the participants were paying attention. Especially when it came to light that a spy feature had been built in. The company actually thoroughly apologized and promised to improve the app. Zoom working on its securityįortunately, the warnings did not fall on deaf ears with Zoom. Early last year, we already wrote an extensive article about the security problems with Zoom. Users mostly ignored the warning, as the app still managed to attract 200 million active users per day. However, this was only the tip of the iceberg, leading security experts to advise against using Zoom. However, it turned out that hackers could easily guess URLs and regularly broke into meetings as a result (Zoombombing). Initially, you could create a link for a video conference and share it with everyone. Zoom is has become of the major collaboration platforms during the pandemic. The company is still working on its security, but has taken many steps to improve. However, Zoom was not only the center of attention because of its handy features: it also suffered from major security issues. As the video conferencing platform offers convenient features for working from home, Zoom went through a large growth in popularity in 2020.
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